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Mission & Vision

Our Mission
Facilities Services professionally maintains, renovates, and improves buildings and grounds and provides quality support services for the Carolina community.

Our Vision
To be recognized by our customers, employees and peers as a world-class leader in the facilities services profession by setting the benchmark in excellence and continuous improvement.
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TOP SERVICE Values

 Teamwork  We cooperate and work together in a respectful manner to achieve our common
 purpose.
 Openness  Information is shared freely in an atmosphere of trust and respect. Concerns and 
 suggestions are listened to, welcomed, and encouraged.
 Professionalism  Our work and interactions with others are conducted honestly and reliably with a
 commitment to quality.
   
 Stewardship  We wisely and responsibly manage the university’s resources – physical, financial,
 social, and biological - and demonstrate concern for the future.
 Excellence  Quality service is delivered enthusiastically and creatively, with the goal of
 continuously improving our outcomes.
 Responsiveness  Work requests and suggestions are promptly, courteously, and openly addressed.
 Versatility   Our skills and flexibility enable us to successfully provide quality service. 
 Innovation  We embrace new and creative approaches to continuously improving our practices.
 Competence  Service is provided by trained and qualified staff, who work diligently at improving
 and updating their skills.
 Efficiency  Superior outcomes are achieved through the best use of funds, labor, time, energy
 and materials possible.

 
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